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Shipping Information

Shipping Information
Shipping
We normally ship UPS for Ground orders 3rd Day for express orders.
  • Orders received before 11AM PST are usually be shipped the same day for selected items.
  • All orders received after that will usually be processed the following day.
  • The shipping department is open Monday-Friday 9:00AM- 4:00PM.
  • The shipping department is closed on weekends.
  • Orders placed on the weekend will be shipped on the next business day for select items. Some items that are shipped directly from the manufacturer take longer for processing.

    Shipping charges will be added to all invoices reflecting the manner of shipping requested. Items that require delivery within three days are usually shipped UPS 3rd Day. Air Shipping methods are more costly than UPS Ground. Both FED EX and UPS charge by the dimentional weight of the box for AIR shipments. Keep this in mind when you make your shipping choices. If you would like to know what the shipping shipping costs will be before placing your order, please call us at: 800-632-1952.

    Due to extremely high costs of shipping, we do not ship outside of the U.S. and Canada.
    Items being sent to Canada add additional shipping costs and will take longer to arrive that items shipped within the United States.

    Orders shipping UPS Ground may take 1-2 days to ship out and 4-7 days to receive. Special orders take longer to process.

    NOTE: The exception is for the Water Fountains. Please read their shipping info.

    Extreme Weather Conditions, and Heavy Holiday shipping volume can delay shipping times with both FED EX and UPS